Important Returns Policy Update
At Delightful Ribbons, we want to ensure that our customers are fully informed about our returns and exchanges policy. We understand that sometimes things don’t go as planned, but please note that returns and exchanges are only accepted if there is an issue with your order. In the event of a return or exchange, the shipping costs will typically be the responsibility of the buyer, which includes sending the item back and the cost of shipping a replacement item. We appreciate your understanding as we strive to keep our processes efficient and fair for everyone.
Understanding Exchange Costs
We value transparency at Delightful Ribbons, and we want to clarify the costs associated with exchanges. If you find yourself needing to return or exchange an item, please be aware that shipping fees will apply both when sending the item back and when we ship the new item to you. This policy helps us maintain our commitment to quality and customer satisfaction while ensuring that we can continue to provide delightful products to our community. Thank you for your understanding and support!
Shipping
We currently only ship within the USA.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. All orders ship Southgate, Michigan 48195. Shipping turnaround averages 1-5 days. 7 to 14 during peak holiday season.